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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Helen Yang

July 21, 2026

5  out of  5
rating by Helen Yang
"I have been a customer for years and never had a problem. I have insured 3 properties with them and am a repeat customer! I called today and Juliana knew who I was and which property I was calling about because my account was associated with my phone number. Talk about convenience! I didn’t have to go through the whole what’s your name, can I confirm your phone number, etc."
We responded:
"Helen, Thank you so much for taking the time to recognize the great job Julianna does taking care of our policyholders. We appreciate your kind words and your loyalty through the years to our office, we do not take that for granted. Have a wonderful day, Jim"
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Eva Hof

July 18, 2026

5  out of  5
rating by Eva Hof
"I have been with State Farm for the past year and have to say if I have any questions they are always available and give all information needed right away. Jilliana was so helpful and a pleasure to take care of all my auto and apt insurance questions. Highly recommend!"
We responded:
"Eva, Thank you so much for taking the time to write a review about your experience with our office. We appreciate you trusting our office with your insurance needs. Have a wonderful day, Jim"
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Daniel Wong

July 17, 2026

5  out of  5
rating by Daniel Wong
"Ms Luo is very helpful there. Every time i have inquiry or question about my policy, she will get back to me within a day. Very impressive."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations.  "
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marjorie Goldsmith

July 15, 2026

5  out of  5
rating by marjorie Goldsmith
"Jessica was extremely helpful in finding a local agency for me when my agency closed. She understood my frustration and assisted me to resolve the issue cheerfully as well!"
We responded:
"Marjorie, thank you for taking the time to recognize what a great job Jessica does for our clients. We appreciate you and your business. Have a blessed day, Jim"
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Liana

July 10, 2026

5  out of  5
rating by Liana
"Mary has been an absolute pleasure to work with! She is kind, patient, and incredibly knowledgeable. She takes the time to explain everything clearly, answers all of my questions, and genuinely makes me feel like she has my best interests at heart.

Insurance can be overwhelming, but Mary made the entire process easy and stress-free. I never felt pressured, and I always felt confident that I was getting honest guidance. It's so refreshing to work with someone who truly cares about their clients.

I highly recommend Mary Castro to anyone looking for excellent customer service and someone they can trust. Thank you, Mary, for always being so helpful and supportive! ❤️😊"
We responded:
"Liana, thank you so much for the great review. We appreciate you taking the time to share your experience with Mary in our office. And we agree she is an incredible member of our team and her contributions are irreplaceable. Have a wonderful day, Jim"
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JONATHAN LOPEZ

July 9, 2026

5  out of  5
rating by JONATHAN LOPEZ
"I recently got a life insurance policy through the Jim Von Eiff State Farm office, and it was a great experience. Everyone was friendly, helpful, and took the time to explain everything in a way that was easy to understand. They made the whole process simple and happy with the price they provided. I highly recommend the Jim Von Eiff State Farm office for anyone looking for great service and life insurance."
We responded:
"Jonathan, thank you for taking the time to post a review and the compliments for our office. We appreciate your trust in our office."
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Peter Murawski

July 9, 2026

5  out of  5
rating by Peter Murawski
"Great and reliable service. Always there when I need them."
We responded:
"Thank you so much for the 5-stars, Peter! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Von Eiff’s Team anytime."
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DENISE CUEBAS

July 6, 2026

5  out of  5
rating by DENISE CUEBAS
"I was met with the utmost pleasant and very knowledgeable person, Ms. Mary Castro! She helped me with all my questions, from the very start! Left there very satisfied. Thank you, Ms. Castro"
We responded:
"DENISE, thank you for your wonderful review of State Farm Agent Jim Von Eiff’s Team! We are so happy to hear how Mary was able to meet your needs and answer your questions. Thank you for choosing our office, we appreciate your business. Jim"
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Marta Vidal

July 1, 2026

5  out of  5
rating by Marta Vidal
"I've had such a great experience...I didn't had much knowledge and had so many questions but Mary was a Saint and was so patient with me. She was very knowledgeable and helped me through the process. She was such a sweetheart, felt like I knew her since grade school! Lol Thank you so much!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Mary at State Farm Agent Jim Von Eiff’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lorraine Walsh

July 1, 2026

5  out of  5
rating by Lorraine Walsh
"I've been with this agency for a number of years and would highly recommend using Caroline as your agent. She is professional, understanding and extremely knowledgeable. Whenever I need documents or assistance Caroline is prompt in obtaining them and has been a pleasure to work with. She helped me secure the best deal possible while also listening to all of my insurance needs. I cannot recommend her enough, she is a true pleasure to work with. This agency (and I as a client) are lucky to have her!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and your years of trust in our office. We know you have a lot of choices when it comes to insurance, so thank you for choosing our State Farm office."
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jesssica kammerer

July 1, 2026

5  out of  5
rating by jesssica kammerer
"Mary is the best ! Every time I have called or emailed for something to be done or just had a question she got back to me immediately and addressed all of my concerns. Highly recommend them."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with Mary here on State Farm Agent Jim Von Eiff’s Team. "
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Chen Qinzhong

June 29, 2026

5  out of  5
rating by Chen Qinzhong
"Qindan is the best insurance agent that I have ever so far. She is nice, patient and always available to answer my questions and resolve the issues and problems. Thank you for your kind service."
We responded:
"Chen, thank you so much for your 5-star review, it means a lot to us! We are so happy Qindan provided excellent service and is always ready to help with anything insurance related—whether it is finding the right coverage or answering general questions. Have a blessed day, Jim"
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Maximiliano Lopez

June 24, 2026

5  out of  5
rating by Maximiliano Lopez
"I contacted Jim Von Eiff for insurance on a new watch and worked with wendy. She is very knowledgeable and professional. Communicated throughout the process and made sure my coverage was established! They will be my first option when it comes to insurance."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jim Von Eiff’s Team here in Maspeth . "
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John Mays

June 23, 2026

5  out of  5
rating by John Mays
"Maria Mendoza helped me change address on my renters insurance and I would lay down my life for her."
We responded:
"Thank you so much for the 5-star rating, John! We deeply appreciate your support and are always here to help with any insurance questions. So glad Maria was able to handle your change so quickly."
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Angelika Fay

June 18, 2026

5  out of  5
rating by Angelika Fay
"Julianna at State Farm is always so friendly and accommodating and helpful whenever I need to talk with someone over the phone. She always make sure that I’m taking care of And. I get my ID card. Payments made anything that needs to get done five stars for Julianna."
We responded:
"Thanks so much for the fantastic rating, Angelika! We are so glad you had a positive experience with us here on State Farm Agent Jim Von Eiff’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Janelle Parker

June 18, 2026

5  out of  5
rating by Janelle Parker
"The customer service experience was smooth and easy. I really appreciated that Diana took the time to verify my identity and confirm that I was authorized to make changes to my father’s policy. It showed professionalism and gave me confidence that they take account security seriously. Great service overall."
We responded:
"Janelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Von Eiff’s Team—we are always here to help!"
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James Porras

June 18, 2026

5  out of  5
rating by James Porras
"Caroline has been my agent going on for 2 years now. Top notch service. Easy to reach, thorough, wouldn’t have it any other way. Thank you Caroline!"
We responded:
"Wow, thank you for the amazing 5-star review! We appreciate you taking the time to share your experience and the great service Caroline gives to all our clients. Have a great day, Jim"
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Mike Wineberg

June 9, 2026

5  out of  5
rating by Mike Wineberg
"What really sets Diana apart is how she goes above and beyond she takes the time to make sure everything is handled properly and follows up to ensure you’re fully taken care of. You never feel like just another customer; she genuinely cares about providing the best experience possible. The office is great overall!"
We responded:
"Thank you Mike for the great review and the shout out to Diana, We know you have plenty of choices when deciding who to trust with your insurance needs, so thank you for choosing our office. Have a great day, Jim"
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Nick Asaro

June 9, 2026

5  out of  5
rating by Nick Asaro
"My Agent State Farm Jason Klar Did amazing work to help me close on my house and gave me a great insurance policy and help me save money 10 out of 10,. Great service!"
We responded:
"Thanks for the 5 star review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jim Von Eiff’s Team here in Maspeth . "
Profile photo of J

J

June 8, 2026

5  out of  5
rating by J
"Adam was extremely helpful. He explained all the details clearly and made the insurance process easy to understand. He was patient, knowledgeable, and took the time to answer all of my questions. I really appreciate his help and would highly recommend working with him."
We responded:
"Thank you so much for the 5-star rating! We appreciate you taking the time to recognize Adam ans his professionalism. Thank you for placing you trust for your insurance needs in our office. Have a great day, Jim"
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K Castro

June 8, 2026

5  out of  5
rating by K Castro
"Mary helped me w/ my issue from start to finish. She was supportive and attentive about getting things resolved and patient through every step. The customer service she provided was exceptional. Because of her, I will never leave the James Von Eiff Office."
We responded:
"Thank you for taking the time to recognize Mary and the outstanding job she does for our clients. We genuinely appreciate you trusting your insurance needs to our office. "
Profile photo of Liam L. Castro, Esq.

Liam L. Castro, Esq.

June 5, 2026

5  out of  5
rating by Liam L. Castro, Esq.
"Very thorough. Mary was great explaining to us the process, the products, and answered all of our questions clearly."
We responded:
"Liam, thank you for your wonderful review of State Farm Agent Jim Von Eiff’s Team! Thank you for recognizing the great care Mary takes in helping our clients. We appreciate your trust in our office. Have a blessed day, Jim."
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Francisco de Deus

June 5, 2026

5  out of  5
rating by Francisco de Deus
"Great service, courteous and knowledgeable.
Alex assisted me in finding the best deal for my home insurance."
We responded:
"Thanks so much for the fantastic rating, Francisco! We are so glad you had a positive experience with us here on State Farm Agent Jim Von Eiff’s Team. It is always great when we can help people save money and get great coverage. If there is anything we can do for you in the future, just give us a shout! "
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Qyjwu

June 4, 2026

5  out of  5
rating by Qyjwu
"Adam Batista is an outstanding insurance agent—knowledgeable, professional, and genuinely friendly. He consistently takes the time to understand his clients’ needs and finds the best solutions to address their concerns while ensuring they have the right insurance coverage. We have entrusted Adam with our home, auto, and condo insurance policies through State Farm, and his service has always been exceptional. I highly recommend him to anyone looking for a reliable and dedicated insurance professional."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that Adam met your expectations! Thank you for trusting our office with your insurance needs, we appreciate your business. Have a blessed day, Jim"
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sully cervantes

May 21, 2026

5  out of  5
rating by sully cervantes
"One of the best Customers Service experiences I have received at State Farm in over 15 years I have been working with them is with Jelissa Yapor very helpful and professional always answers my inquiries and ia very friendly.

Sully Cervantes"
We responded:
"Sully, thank you so much for recognizing the great care Jelissa takes to service our clients. We appreciate your loyalty and trust in our office to handle your insurance needs. Have a great day, Jim"